Technology revolutionizing e-learning platforms

According to UNESCO nearly 1.5 billion children and youth are out of school post the COVID-19 outbreak across 165 countries. With most offices having moved to work-from-home options and the ever-increasing unemployment rates, the online learning rate is going to grow exponentially among the working class too. With the COVID-19 threat still looming, there is still uncertainty regarding when schools and offices will reopen at full capacity again. The obvious inference from this is that E-learning platforms are going to see a sharp increase in their utility and user base in the near future.

E-learning platforms have been around for many decades, but haven’t been able to create the kind of ‘transformational’ impact that has long been promised. With the Coronavirus ‘black swan’ event, all of these remote learning platforms have gotten a sudden push into the mainstream, even in places where people could not envision such options earlier due to poor infrastructure and other socio-economic issues. 

The size of the E-learning market had already been pegged to cross USD 240 Billion by 2023, and now this projection is going to go up further. It is no wonder then, that in the coming days we will see newer companies entering the remote learning race utilizing emerging technologies like Artificial Intelligence, Big Data Analytics, Cloud Computing & Augmented and Virtual Reality to compete with established market leaders.  

Emerging technologies that are set to take e-learning solutions to the next level

Artificial Intelligence

According to Forbes, “Artificial intelligence can act as a virtual tutor and answer questions on the fly”.

Artificial Intelligence-powered E-learning platforms will be equipped to identify and assess learners’ levels of understanding and suggest customized paths of learning. Content analytics powered by AI makes personalized and learner-centered approaches possible – these would be based on the learner’s intellectual level, from kindergarten through higher education to even corporate training. Developing these solutions is no longer a daunting task with the advent of AIaaS or “AI as a Service” – now these solutions are easy to implement and come with enticing benefits. 

Augmented Reality (AR)

AR solutions bring more engagement, excitement, and innovation to e-learning platforms making content more consumable, enjoyable, and valuable. Augmented Reality techniques will be widely utilized to increase engagement for learners through activities, rather than the traditional read and write learning methodology. Augmented reality can also be used to offer customized learning options to suit differently-abled students with special needs to learn better, as AR includes gesture, voice recognition, and image rendering experiences.

Virtual and Remote Laboratories

Laboratories are some of the best places to learn – they allow students to acquire knowledge, experiment with different methods of arriving at answers, and experience real equipment, inculcating active learning and the development of skills based on solving challenges. Simulating labs virtually makes it possible for the users to stay connected through the internet to a remote physical system, and conduct web-based technical experiments. Students can extend their depth of knowledge in areas of control systems, programming, database, various other web-based applications, tools, and technologies. 

Virtual labs are also extremely beneficial to run experiments that are normally too expensive, unsafe to run, or unavailable.  They also allow students to repeat an experiment multiple times, giving them the opportunity to see how changed parameters and settings affect the outcome without wasting resources.

The Internet of Things

The number of devices that will be a part of the Internet of Things (IoT) by 2025 will be around 75 billion in number. The rise in IoT is going to further improve the e-learning experience. Already we see how mobile learning allows learners to access E-learning courses with absolute freedom of time and place. In the future, we are going to see more content in the form of images and videos.  24X7 access to the internet across a number of wearables will make teachers redesign assessment from “remembering and writing down”, to “evaluate and elucidate concepts on the go”.

If you’re thinking of using these technologies to your advantage to build or improve your E-learning systems and solutions, reach out to the expert technology consultants at Sarabi Tech. Sarabi has built spectacular EduTech platforms for organizations across the globe – with our years of experience and know-how in the latest technologies such as AI and AR/VR, Experion is certain to deliver the best solution with minimum time investment.

Technology trends remodeling the Retail Industry

2020 put businesses across industries in quite a challenging position. Many that struggled to keep up with the disruption reimagined their business models to function in the new normal. Retail is one of the industries that the pandemic affected the most. Although eCommerce and online shopping weren’t new concepts, they took centre stage, and many new technologies were adopted to redefine the retail process. The modern customer does everything virtually and has started to see the world differently. Therefore, retailers must develop unparalleled innovations to provide unmatchable online shopping experiences that meet customer expectations and changing demands.  Emerging technologies such as Artificial Intelligence, Machine Learning, Big Data Analytics & Augmented and Virtual Reality have paved the way for digital transformation in the retail industry for years to come. This article will take you through the top technologies and trends that are transforming the retail industry and helping businesses to stay afloat in the current circumstance. 

  1. Omnichannel customer engagement 

Omnichannel customer engagement goes beyond making physical stores’ products available online. It is about engaging customers on new online channels such as social media, marketplaces, brick-and-mortar stores, and offering a frictionless shopping experience across various touchpoints. According to a study by eMarketer, cashier-less checkouts, curb side pickups, and streamlined digital experiences contributed to increased shopping frequency and improved sales in 2020. Therefore, omnichannel customer engagement is vital to interacting with customers and providing a consistent shopping experience across channels. Retailers must synchronize various channels such as social media, phone calls, online searches, chats, and physical stores, ensuring customers interact with the business at various points and are provided a personalized experience on each of them.  

  1. Data Analytics to track customer behaviour 

It is essential to track the customers’ behaviour and activities across all channels to create a more intuitive shopping experience for them. Data Analytics allows retailers to monitor the customers’ in-store and online store activities. It gives insights into various metrics such as the number of visits to their store per day, new and returning customers, and the success of their marketing initiatives. These insights allow retailers to make more informed decisions and better engage their customers.  

  1. Contactless payments and seamless checkouts 

The need of the hour for retailers is to provide a frictionless customer experience while keeping human touch as limited as possible. Cashier-less checkout technologies and contactless payments are in high demand due to the security, speed, and convenience they offer. Touch-free technology provides a convenient retail experience by scanning each item that a customer picks up using an app and sensors and automatically charging them for the things they have picked. Contactless checkouts will flourish in the retail sector, and retailers are working closely with FinTech companies to build quick and efficient contactless payment models.  

  1. Demand forecasting with Machine Learning 

There has been a vast difference in customer demand due to the pandemic. As a result, it has become a significant challenge for retailers to understand and predict customer demand and take necessary actions to meet the shifts in the market and stay on top of the industry. Data and Machine Learning can make forecasting customer demand more accurate while improving inventory management and supply chain management. Machine Learning-based demand forecasting lowers logistics and warehouse expenses, prevents overstocking, and supports sustainable production and consumption.  

  1. Hyper-automation with Artificial Intelligence 

Speed, agility, and efficiency are the critical factors that determine the success of a business. Artificial Intelligence-led automation makes the retail processes more cost-effective and the shopping experience more convenient for customers. AI systems can assist the customers by directing them to the store’s exact location and suggesting related items that might interest them. Robotic Process Automation (RPA) enhances inventory management and distribution and warehouse management processes. It eliminates repetitive daily tasks that do not provide any additional value and improves service quality and compliance across the retail value chain. Soon, driverless vehicles and drones will also play a vital role in retail transformation.  

  1. Immersive shopping experience with AR and VR 

AR and VR enable retailers to make shopping more powerful and experience-driven. According to a recent study, by 2025, the AR and VR market will reach 1.1 billion globally. Since customers now shop more online than in brick-and-mortar stores, it is vital to give them a seamless ‘try-on’ experience to help them make quicker and better decisions. With Augmented Reality, customers can use their smartphone to bring products to life and see how they will look on themselves or in their homes. Companies like Sephora, IKEA, and Lego use AR and VR to make digital shopping a lot exciting and personalized. In addition, retailers can use experiential marketing and virtual fitting rooms to reduce their operating costs while providing safe and engaging experiences to their customers.  

The future of retail  

The adoption of emerging technologies has saved the retail industry from drowning and help in tackling the disruptions caused by the pandemic. As customers continue to shop and work online, these technologies show no signs of slowing down anytime soon.  Sarabi Tech is helping retail businesses in adopting new technologies to redefine their processes and offer their customers a safe and immersive shopping experience. We are digital architects, domain practitioners, and technology experts working towards fostering a digital retail world. To know more about our services and offerings and discuss potential growth opportunities, get in touch with us.