Project Info

Background

Our client, a leader in the catering equipment supplies industry experienced an 80% decline in sales following the onset of the COVID-19 pandemic. They approached Sarabi-Tech to explore potential solutions for revitalizing their sales initiatives.

Challenge

Whilst the COVID-19 pandemic was in many cases good for food delivery business, selling catering equipment was difficult without the in-store experience. Customers weren’t receiving the tacit benefit of seeing machines, or the additional info from staff. One point needed a way to reconnect with customers in a virtual world to pick up sales.

Solution

Sarabi Tech’s Creative Hub implemented an auto-scaling AR instance that even showed a virtual demo of the equipment in operation. Beyond offering a way for customers to view the machines in situ, we also designed and built ‘One-point Live’ – an application add-on which enables live at-home demos with customers.

Outcome

  • 50% YoY Revenue Growth
  • 22% Increase in Transactions
  • 37% Increase in Average Order Value
  • 15% Increase in Conversion Rate

 

Project Info

Our client, a leader in the catering equipment supplies industry experienced an 80% decline in sales following the onset of the COVID-19 pandemic. They approached Sarabi-Tech to explore potential solutions for revitalizing their sales initiatives
  • Client : John Marthin
  • Category : Digital Lending, Logistics & Mobility, Retail Sales Solutions
  • Date : 6 June 19
  • Website : IT-Tech.com
  • Location : New York

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